Frequently asked questions
Quick answers about accounts, data, security and more.
What is IB Forex Technology?
IB Forex Technology is a platform for exploring stock and cryptocurrency markets, monitoring market trends and discovering trading opportunities.
Do I need an account to use the market tools on this website?
No. You can browse live prices, heatmaps, charts and the economic calendar without signing in. An account gives you access to your personal dashboard.
How do I create an account?
Click Get Started at the top of any page, complete the short registration form and then log in to your dashboard.
I forgot my password. What should I do?
Use the password reset option on the login page of your dashboard. If you still cannot get in, contact our support team.
Where does the market data come from?
Charts, heatmaps and calendars are provided by TradingView widgets, and crypto prices come from CoinGecko. Some data may be delayed.
Is the information on this website financial advice?
No. Everything on this website is for information and education only. Please do your own research or speak to a licensed adviser before making decisions.
Are profits guaranteed?
No. All trading and investing carries risk, including the loss of some or all of your capital. Never invest money you cannot afford to lose.
Where can I find deposit and withdrawal information?
Log in to your dashboard for current details. If you cannot find what you need, contact support.
How can I tell that I am on the official website?
Check that the address is ibfxtech.com and the connection is secure. Never log in through links from unknown emails or messages.
How do I contact support?
Use the contact page to send us a message or email us directly. We will get back to you as soon as possible.
Still have a question?
Our team is happy to help. Send us a message and we will respond as soon as we can.